FAQ
Frequently Ask Questions. (FAQ)
Welcome to Rajwada Secrets, where the timeless rituals of royal beauty meet the purity of Ayurveda. Here are answers to the questions we hear most often.
General Questions. (FAQ)
Rajwada Secrets is a heritage-inspired Ayurvedic beauty and wellness brand that brings to life the timeless rituals of Indian royalty. Our products are rooted in classical Ayurvedic texts and handcrafted using authentic ingredients to nourish your body, mind, and soul.
Yes. Each product is crafted with carefully selected herbs, oils, and minerals as described in classical Ayurvedic formulations. We do not use synthetic fragrances, harmful chemicals, or artificial preservatives.
Our formulations are gentle, balanced, and suitable for most Indian skin and hair types. However, since Ayurveda considers individual Prakriti (body constitution), we recommend performing a patch test or consulting an Ayurvedic practitioner if you have specific concerns.
Absolutely not. We are committed to cruelty-free practices. None of our products are tested on animals, and we strive to remain environmentally conscious in all aspects of our work.
Product & Sales Questions (FAQ)
Simply visit our Shop page, select your desired products, and proceed to checkout. We accept major payment methods including UPI, credit/debit cards, and net banking.
We currently do not offer Cash on Delivery (COD). All orders must be prepaid using secure online payment methods such as UPI, credit/debit cards, or net banking.
Orders are typically processed within 2–3 working days. Delivery timelines vary based on your location but generally range between 4–7 business days across India.
Due to the sensitive nature of Ayurvedic preparations and hygiene standards, we do not accept returns once a product is opened. However, if your product arrives damaged or if there's a mistake in your order, please contact us within 48 hours of delivery.
We advise consulting your doctor or Ayurvedic physician before use during pregnancy or while breastfeeding.
Currently, we ship only within India. International shipping will be announced soon—stay connected through our newsletter or social media for updates.
All Rajwada Secrets products are made in India at our GMP-certified facility in Kanpur, Uttar Pradesh, adhering to traditional Ayurvedic methods with modern hygiene standards.
You can reach us via our Contact Us page or email us at care@rajwadasecrets.com. You may also message us through Instagram or Facebook for quick responses.
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